Privacy policy.

Introduction

Spacepixels respects your right to privacy and is committed to safeguarding the privacy of our customers and software application users. We adhere to the National Privacy Principles established by the Privacy Act 1988 (Cth) and The General Data Protection

Regulation 2016 (GDPR) together, and with other subsequent laws (“Data Protection Laws”).  

This policy (together with our Terms of Service) sets out how we collect and treat your personal information in connection with the Sandglass websites and the related mobile applications and services (collectively, the “Services”). 

"Personal information" is information we hold which is identifiable as being about you.

Our Services are provided to you by Spacepixels and are headquartered in Sydney, Australia. If you are a resident of the European Economic Area (“EEA”), Spacepixels is the controller of your personal data for the purposes of EEA data protection law.

This policy was written in English. To the extent a translated version conflicts with the English version, the English version controls. Unless indicated otherwise, this Privacy Policy does not apply to third party products or services or the practices of companies that we do not own or control, including other companies you might interact with on or through the Services.

Questions or comments about this Privacy Policy may be submitted by mail to the address below or via https://sandglassapp.com/contact.

Spacepixels
PO Box 623
Broadway, NSW 2007
AUSTRALIA"
Attn: Legal
DPO@spacepixels.com.au

Collection of Personal Information

The App collects and stores location data using Swift Core Location capabilities. This data is stored locally on the user's device using Realm offline databases. Spacepixels does not collect personal information, as it does not require user registration or membership services. Any information collected is anonymised and used solely for analytical purposes to improve the user experience.

Location Information

We collect and process location information when you install and use the Services. We do not track your device location while you are not using Sandglass, but in order to provide Sandglass’s core Services, it is necessary for us to track your device location while you use Sandglass. If you would like to stop the device location tracking, you may do so at any time by adjusting your device settings.

How Sandglass Uses Information

Any information collected by Spacepixels is used only for analytical purposes to understand how users interact with the services. This information helps us improve the functionality and performance of the services. We do not use or share this information with anyone else.

To provide the Services

We use the information we collect and receive to provide the Services, including providing you with the ability to:

  • Record your activities and analyse your performance. For example, to compare your past efforts and analyse your training you with interesting and useful performance analysis.

  • To visualise your activities in new ways. For example, by creating personal heatmaps or using your training log.

How We Protect Information

Spacepixels is committed to ensuring that the information you provide to us is secure. We use providers that are industry leaders in online security, including Services verification, to strengthen the security of our Services.  In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Even though we do not collect personal information, we cannot assure you that any data that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

Compliance with Laws

We comply with all applicable laws and regulations, including the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), regarding the collection, use, and retention of information.

Third Parties

Our Services may from time to time have links to other applications or websites not owned or controlled by us. These links are meant for your convenience only. Links to third party applications and websites do not constitute sponsorship or endorsement or approval of these third parties. Please be aware that Spacepixels  is not responsible for the privacy practices of other such applications or websites. We encourage our users to be aware, when they leave our application or website, to read the privacy statements of each and every application or website that collects personal identifiable information.

Privacy Policy Information

Spacepixels reserves the right to modify this Privacy Policy at any time. Please review it occasionally. If Spacepixels makes changes to this Privacy Policy, the updated Privacy Policy will be posted on the Services in a timely manner and, if we make material changes, we will provide a prominent notice. If you object to any of the changes to this Privacy Policy, you should stop using the Services and delete your account.

This Privacy Policy was last updated on 24 March 2024.

©  2024 Spacepixels